Sleeping Beauty Castle
  • On Aug 26, 2021
    Michelle from CA Asked

    I bought 2 Magic Keys, for myself and for my wife. Both MKs are linked to my account profile and show up in my Disneyland app. However, my wife’s MK does not appear in her app. I cannot link the MK to her account since it’s linked to mine. How do I proceed

    Hi Michelle! Welcome back to planDisney.

    My oh my, what a wonderful day for you and your wife, with two shiny new Disneyland Resort Magic Key Passes! I'm so excited for both of you.

    It sounds like Stitch got into the system when assigning your wife's Magic Key Pass and you will need a little help from a Cast Member to straighten it out. I recommend using the "Chat With Us" feature in the Disneyland app to connect with a Cast Member. You may also call Member Services at (714)-781-7277 to ask for assistance. Wait times are longer than usual right now, but hang in there and they will be able to get your wife's Magic Key Pass properly assigned. 

    I hope you have the best time visiting Disneyland Resort together! Be sure to read the Disney Parks Blog for all the latest news and updates - I love seeing the new snacks available around the parks and adding them to my "must try" list. The recent Foodie Guide to all the "eerie eats and treats" for Halloween Time at Disneyland Resort had me ghoul-ing (that's spooky for drooling). The Churros with Pumpkin Dipping Sauce are howling my name!

    Thanks for stopping by, and please come back and see us if we can help with further questions, Michelle! Enjoy all the magic.

    Wishing you a great big beautiful tomorrow,
    Robyn
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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