Disneyland Sleeping Beauties Castle 60th
  • On May 31, 2022
    Brooke from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought magic key passes August 2021 but had to cancel our trip and our passes have not been activated. We will be going September 2022. Will we still be able to use the passes?

    Hi Brooke, and Welcome to planDisney! I'm so glad you found us and asked this question. I'm happy to help!

    Being an annual passholder is nice when you can visit the magic often! I'm sorry to hear you haven't been able to use your Magic Key Passes yet. According to the Disneyland Resort Magic Key Terms and Conditions, if you fail to activate the pass within a year of purchase, the pass will expire and cannot be activated or used to schedule theme park reservations. You do have an option though! You can apply the amount paid for the unused, expired pass towards the purchase of a new pass of equal or greater value at then-current prices, subject to the pass terms and conditions at that time. While we don't have all of the information for new Magic Key Pass sales yet, I would suggest calling the Magic Key Membership Services line at (714) 781-7277 to ask if they can assist with your Magic Key Passes and making reservations for your visit in September. 

    I hope you are able to resolve things with your Magic Key Passes! When you have more questions, please visit us again at planDisney. We would love to help you feel ready for a magical visit to The Happiest Place on Earth

thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.