Sleeping Beauty Castle; fireworks; light show
  • On Mar 21, 2024
    Melissa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I bought a magic key pass holder under a wrong name I wanted to see if I could change it to my husband as the name that’s on the pass will not be used at all by that name

    Hiya Melissa,

    Welcome to planDisney! Thank you for submitting your question to us! 

    Welcome to the Magic Key family! As a fellow Magic Key holder, I have been enjoying all the benefits and discounts that come with my Magic Key! If you haven’t already, take a minute to review all the discounts available and book your next park reservation to activate your Magic Key!

    According to the Magic Key Terms & Conditions, Magic Keys are non-transferable and non-refundable. So in this instance, you cannot change the name or transfer ownership of the Magic Key to your husband. I also suggest speaking with a friendly Cast Member on the Magic Key Holders line, just in case they can make an exception for your case. The Cast Members are available from 8:00 AM to 5:00 PM PST (hours subject to change). 

    If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!

    Tiffany
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Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

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