Cinderella Castle 50th Night
  • On Jul 24, 2022
    Zahara from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought magic bands for a trip coming up in September. They are still in their box and I read that there are new light up bands being released soon. Is it possible to return those and get the light up ones?

    Hi Zahara,

    Welcome to planDisney and thank you for your question! How exciting that you’ll be coming to the Walt Disney World Resort this fall, it’ll be here before you know it! 

    In my experience, personalized MagicBands cannot be returned, refunded, or exchanged. This means if your name is printed on the inside of the MagicBand, they cannot be returned. Also keep in mind that once you select MagicBands in My Disney Experience, you aren’t able to go back and re-add others. So, unfortunately you wouldn't be able to exchange your current MagicBands for MagicBand+

    Now, if a member of your party doesn’t already have a MagicBand associated with them for this vacation, you could purchase one for that individual after the launch on July 27th. 

    If the above isn’t an option because everyone in your party already has a MagicBand, Hakuna Matata, you can purchase MagicBand+ at a number of locations at the Walt Disney World Resort or on shopDisney after the release. This way you could have the original version of the MagicBand and the new MagicBand+ version as well. Remember, both can be used on future Walt Disney World Resort vacations. 

    I know this wasn’t the answer you were wishing for, but I hope this “Bit By Bryanna” is helpful as you as you prepare for your trip. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

    Bryanna
thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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