Star Wars Galaxy's Edge Family Walking Storm Troopers
  • On Jun 8, 2022
    Freddy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I bought a legacy light saber and I’m having issues with it. It is out of the 30 day return. I don’t wish to return but my legacy saber isn’t making any noise. I’ve already changed the batteries and it didn’t help. It lights up but no sound. I

    Rising moons, Freddy, and welcome to planDisney!

    It sounds like you recently traveled to a galaxy far, far away, and that you made an exciting purchase of a Legacy Lightsaber. I’m sorry to hEAR that you’re having difficulties with it now that you’re safely on your home planet. 

    My family actually had a similar issue shortly after purchasing a lightsaber in Star Wars: Galaxy’s Edge too, but the issue was fixed upon changing the batteries. Since you already changed your batteries, it sounds like you’re experiencing a different problem than we did. So, for your next step, I recommend sending an email to In your email, include an image showing your proof of purchase, whether it’s your receipt or a portion of your credit card statement that proves you purchased your lightsaber from Star Wars: Galaxy’s Edge. You can include a brief description of the issue you're having, or even a video if you’re able to capture the problem. This will help narrow down the issue so that a Cast Member can help you fix the issue faster. 

    If you have any other questions about your lightsaber, you can also call the Disneyland Resort’s Star Wars: Galaxy’s Edge Experiences phone line at (714) 300-7805 for additional support.

    Freddy, did you hEAR that Darth Vader has returned to Disneyland Park for a limited time? In addition, Hyperspace Mountain will only be available through July 4, 2022. So, if these are on your Star Wars bucket list, I recommend another visit to the Happiest Place on Earth soon. 

    May the Force be with you, and best of luck with your lightsaber!
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Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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