Lady and the Tramp Topiary at Epcot International Flower & Garden Festival
  • On May 19, 2022
    Nuha from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought an individual lighten line on a different park that I don’t have reservation at that day so what should I do because I can’t cancel it but can I reschedule ? Thank you

    Greetings, Nuha! I am so glad that you have brought your question to us here at planDisney. 

    I am so excited to hear that you are in the Walt Disney World Resort, enjoying the 50th Anniversary Celebration right now. I love visiting EPCOT this time of year because the International Flower & Garden Festival is in full bloom. Be sure to check out the topiaries and butterfly display while you are there. 

    Disney Genie+ and the Individual Lightning Lane services allow Guests to minimize their wait time for some of the most popular rides, attractions, and experiences in Disney Theme Parks. It looks like you were lucky enough to book an Individual Lightning Lane experience today. Oh, bother! I am so sorry to hear that your experience was for an attraction in another park. I would suggest that if you have the Park Hopper Option included in your tickets, hop over to that park after 2:00 PM to enjoy the ride. 

    It sounds to me like park hopping may not be an option for you, so I would suggest that you speak to a member of the Guest Experience Team today and explain your situation. You can find them under a blue tent, in various locations around the parks. If you let them know that you mistakenly booked an Individual Lightning Lane experience in a different park. They should be able to issue a refund to you to resolve the issue. Unfortunately, at this time there is no way to reschedule this experience in the app that is guaranteed. You can book that particular experience again on the day you will be visiting that park. 

    I certainly hope this resolves your issue. Wishing you all the fun and magic for the remainder of your stay. 

    See ya real soon, 
    Andrea 

thumbnail image for Andrea

Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.