• On Oct 17, 2021
    Andreia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a friend of mine a magic key, but his is linked to mine on the app and his reservations are preventing me from making my own. How do I unlink him?

    Hi Andreia! 

    Welcome to planDisney! Thanks for bringing your question our way! 

    I frequently visit the Disneyland Resort with my best friend. I find it convenient to have her Disneyland Resort Magic Key linked on my Disneyland Mobile App because that allows either one of us to try to join the virtual queue for Star Wars: Rise of the Resistance and WEB SLINGERS: A Spider-Man Adventure. But, I’ll be at the parks without her this weekend. So, if I want to remove her pass from my Disneyland Mobile App, I can do so easily. Let me tell you the steps to take. 

    First, navigate to the "Tickets & Passes" section of the App. Then scroll to the ticket you wish to remove and select “Remove This Pass.” If this option is not showing for you, I recommend contacting Guest Information at (714) 781-INFO (714-781-4636). A Cast Member there will be more than happy to assist you with removing the additional tickets from your account. 

    Thanks for stopping by planDisney! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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