Family planning a trip
  • On May 13, 2021
    Carol from FL Asked

    I bought Florida Resident tickets to use at the end of May, 2021. We are unable to go at that time. I want to change the tickets for another time. How do I do that? They are 4 day hopper tickets.

    Hi there, Carol! Welcome to planDisney from a fellow Floridian!

    Oh, bother! As much as we love making vacation plans, sometimes we find we have to change them. Luckily, when our plans include a visit to the Walt Disney World Resort, we have the flexibility to make changes when we need to. When it comes to your Florida Resident Tickets, we can take a peek at your My Disney Experience account, and hopefully make those changes spit-spot!

    First, let's fire up the My Disney Experience app on your phone and look for the three little horizontal lines in the bottom right corner of your screen. Click there, and then on "Tickets and Passes." You should see all of your tickets there, with the type of ticket and expiration date listed. If it's able to be changed online, you should see a prompt that says something like "Modify" or "Change Ticket." That would give you the option to change the start date of that ticket. Depending on the type of ticket you have, you may not be able to make changes online. In that case, you'll want to call Disney's Guest Services at the Existing Tickets number and have a Cast Member walk through your options with you.

    Carol, don't forget to make your Disney Park Pass reservations when you've got your ticket dates squared away. I'd also take a quick look at the Availability Calendar to check the parks you plan to visit each day. Then you'll be ready to make the most of your Disney days!

    I hope this helps you plan a magical visit to Walt Disney World, Carol. Please don't hesitate to stop by and see us again if you have any more questions!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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