Mickey dressed in holiday clothes in front of a Christmas tree.
  • On Oct 27, 2022
    Seiko from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought Disneyland Tickets from Target and realized we are going to Disney World. I contacted to Target Customer Service but they cannot refund or replace it. Can I replace these tickets to Disney World Tickets or gift card to buy new tickets ?

    Hiya Seiko,

    Welcome to planDisney! I’m so excited that you are here, even though I wish it were under better circumstances. Having been to both the Happiest Place and the Most Magical Place on Earth, I can say they are both pretty remarkable. But I understand how frustrating it must be to have Theme Park tickets for one when you need them for the other.

    Unfortunately, Theme Park Tickets you pre-purchased for Disneyland Resort cannot be utilized, refunded, or replaced for Walt Disney World Resort tickets. Theme Park tickets are nonrefundable and nontransferable, so if you were unable to get it fixed through the retailer you purchased from, it is likely not going to be able to be done by a Cast Member. However, I do recommend reaching out to a Cast Member at 714-781-4636 still to talk to them about your mishap. There still may be nothing they can do, but if you explain your situation, perhaps they can provide some assistance or better advice. I know you are planning a visit to Walt Disney World Resort, but if all else fails, you may get to plan a future trip to Disneyland Resort. Avengers Campus is pretty spectacular, and seeing the Theme Park that Walt Disney himself created is a one-of-a-kind experience for every Disney fan.

    I’m so sorry that you are dealing with this issue, Seiko. As a quick tip, the wait times to speak to Cast Members have been longer than usual so try to make your call early or late in the day to lessen your wait.

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, North Carolina

Hey Y'all! I’m Ashley and I live in North Carolina. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our annual passes. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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