Disneyland Sleeping Beauties Castle 60th
  • On Sep 22, 2021
    David from CA Asked

    I bought Disneyland Resort 2-Day 1-Park - AAA Adult on 7-3-21 and it won't let me link the tickets to the app and the response from the app is: "We're having trouble getting ticket and pass information right now. Please try again."

    Hey David!
     
    Welcome to planDisney!
     
    It’s such an amazing time to visit the Happiest Place on Earth! Halloween Time at the Disneyland Resort brings Happy Haunts to both Disneyland Park and Disney California Adventure Park. Don’t be surprised if you see Mickey and Minnie in their Halloween attire ready for tricks and treats. If you hang around New Orleans Square, you may even see Jack Skellington and Sally! They have taken over the Haunted Mansion and have turned it into a frightfully decorated occasion.
     
    I am glad to hear that you were able to get discounted tickets through AAA. I’m sorry that the Disneyland Mobile App is giving you a hard time with your tickets. As amazing as technology is, it can sometimes be quirky and finicky. I hope that you’ve tried again since sending your question our way and are all set with your theme park reservations. If you’re still having trouble linking your tickets to your Disney account, you’re going to want to call Ticket Services so that a Cast Member can assist you.
     
    Well David, if you have any more questions let us know how we can help.
     
    Remember, always believe in the Magic!
     
    Andres
     
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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