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  • On May 28, 2020
    Keslie from UT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I bought my disney world tickets through a third party website. I want to add a park hopper onto the pass but when I called disney they said I would need to call tickets at work to do so. Is this true? I really hope I can add that because I really want it!

    Hi Kelsie!

    Welcome to the Disney Parks Moms Panel.

    I have always understood that it is sometimes possible to upgrade your Walt Disney World theme park tickets, but upgrades should be requested at the point of sale, or from where you bought your tickets.  So if you did not purchase your tickets directly from Walt Disney World, I am not sure that Disney can upgrade them for you.  I recommend that you contact the place from which you purchased them to see if they can make any amendments for you.  If you wish to speak with one of our knowledgeable and friendly Disney Cast Members in the Reservations & Tickets department, the number to call is here.  

    While park hopping is fun, there are many ways to enjoy one park per day, especially if you utilise your FastPass+ reservations (using My Disney Experience) and even Extra Magic Hours (if you are staying at a Disney Resort hotel).  With your one park per day ticket you can leave the park and return later, enabling you to enjoy some relaxation time back at your hotel, use the pool, take a nap!, or even go to Disney Springs to enjoy shopping and dining before returning to the park later in the day.

    Please come back and visit us again if you have any further questions.  We are always happy to help you plan your magical vacation, and keep your eye on the Disney Parks Blog for all the latest official updates.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of the 2012 Walt Disney World Moms Panel. I love visiting Walt Disney World and I look forward to answering your questions when you are planning your magical vacation to Walt Disney World. Learn More About Susan

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