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  • On Sep 19, 2018
    Hnu from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought disney world tickets but due to bad weather, we were unable to use tickets for one of the days. Are we able to redeem that ticket a disneyland park?

    Hello Hnu,

    Thanks for visiting Disney Parks Moms Panel with your question.

    While I'm sorry to hear that you didn't visit the Walt Disney World theme parks to use up all your ticket days, I do hope you enjoyed lots of magic in the parks when you did visit. There's always so much to see and do and experience in a Walt Disney World vacation both inside the theme parks and all around the Resorts.

    Unfortunately, as I don't have all the details on the types of tickets you bought or how you used them so far or whether you're still at Walt Disney World, I don't have a lot of specific guidance to offer. In general, tickets are nontransferable and nonrefundable. Redeeming a Walt Disney World theme park ticket for a Disneyland Resort theme park ticket would not be an option. If the tickets you purchased are multi-day tickets, they will need to be used within 14 days of their first use. If you are still within the 14-day use time frame and still at Walt Disney World, you could explore upgrading to a Disney Premier Passport that includes admission to both the Walt Disney World Resort and the Disneyland Resort. You'd need to upgrade your tickets in person at a Walt Disney World Guest Relations and Ticketing center.

    Hnu, I'm sorry I don't have more options to suggest for you. If there are additional questions you have, you can reach out to either Walt Disney World Resort Ticketing at (407) 566-4985 or Disneyland Resort Guest Information and Ticket Sales at (714) 781-4565.

    Here's wishing you lots of Disney magic in your vacations ahead.

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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