• On Sep 28, 2018
    Sara from WA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I bought the Disney max pass photos + one week; however the watermarks are still all over the pics. How do I download without them?

    Hi there, Sara! Thanks for stopping by the Disney Parks Moms Panel. It sounds like you have returned home from your Disneyland Resort adventure and I certainly hope you had the most magical time!

    Disney MaxPass and PhotoPass+ One Week are two different products that provide downloads of your PhotoPass images. If you were actively using Disney MaxPass on the day that your photos were captured, you should be able to download those images straight from your Disneyland app or your account online without there ever being any watermarks. Disney MaxPass must have been added to your theme park tickets either prior to your trip or day-by-day during your trip. 

    PhotoPass+ One Week provides you access to seven days’ worth of photos starting with the date of the first image you download. Be sure all photos are linked to your account either by linking a PhotoPass card or an attraction photo ID number. To activate your seven days, select the first photo you want to download and choose the “Activate” option either on the app or online. After that, you should have access to photos that were taken that day and the next six consecutive days without any watermarks. 

    If you are still having trouble, give the PhotoPass Guest Support line a call at  (714) 520-7106. 

    I hope this helps. Have a splendid day!

thumbnail image for Linda

Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.