• On Nov 20, 2021
    Michelle from San Jose Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we bought the Disney genie services recently along with our park tickets, but we don't know how to use the genie services to book a ride with the lighting lane.

    Welcome to planDisney, Michelle! 

    I’m so happy to see that you’ll be visiting The Most Magical Place on Earth in LESS than a month! Are you SO excited?! I know Mickey, Minnie, and their gang can’t wait to share their pixie dust with you! 

    I’m glad to hear that you’ve already purchased Disney Genie+! That’s a huge step and it’s going to give you some phenomenal cosmic powers during your trip! Yay! 

    So, the Disney Genie+ service is going to be accessible through your My Disney Experience Mobile App. (Make sure you have this app downloaded and that you’re logged in before your trip!) Disney Genie+ will make its magical appearance at 12:00am on the day of your first visit to the theme parks! Once you’ve made it to that day, your Disney Genie+ service will show up under the My Genie Day tab (this can be found by selecting the three lines icon at the bottom of your screen). Once you’re on the My Genie Day tab, you should be able to check for available Lightning Lane time slots within the Tip Board. You’ll be able to book your first attraction or experience as early as 7:00am! Then you can continue booking these Lightning Lane options, one at a time, for the remainder of your day! Everything will reset for the next day at 12:00am! 

    If you have additional questions, Michelle, we hope to hear from you again at planDisney

    Have a great big beautiful tomorrow! 
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Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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