• On Jun 1, 2022
    Jessica from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought 2 day tickets on your website. I can see the tickets and reservation listed in the plans, reservations, tickets tab. However, I do not have a confirmation number or ticket number to add to the my experience app. How do I print or link my tickets?

    Hey there, Jessica, and welcome to planDisney! It sounds like you are deep into the planning for your upcoming Walt Disney World Resort Vacation! With those Theme Park Tickets and Disney Park Pass reservations secured, it’s time to start mapping out your Disney Snacks! I know you didn’t come here to hear about snacks, but I couldn’t help myself. Disney dining is an attraction all its own!

    Jessica, your confirmation number is typically emailed to you shortly after you complete your checkout process. If you would like to locate your confirmation number, I recommend starting with a quick search of your email and spam inbox. But I think I can keep you from digging through all those emails. If your Tickets and Park reservations are showing in your My Disney Experience account, they should automatically display in the My Disney Experience mobile app. After opening the My Disney Experience mobile app, navigate to the menu - the three horizontal lines at the bottom, and select Future Plans. You should see the same plans from your online account displayed here. If not, I recommend checking which email you are logged into the app with. Make sure that the mobile app email matches your online account email. If they are not the same, I recommend contacting the My Disney Experience Cast Member team at (407) 939 - 4357. 

    I hope this helps, Jessica! Let me know if you have more questions while planning your vacation.

    You’ve got a friend in me, 

    PG
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Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

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