Hi Karen!
Welcome to planDisney! I'm sorry that you're having a hard time working through the park reservation process. I'll do my best to help!
Guests at the theme parks currently need a valid
theme park ticket (which it sounds like you have, yay!) and also a
theme park reservation. If you purchased your tickets on the Disneyland website then you may have already made your park reservation without knowing it! You can check by visiting the
Ticket and Reservation Details page when you're logged into your Disney account.
If you did not purchase your tickets on the Disneyland website then you'll need to link them to your Disney account and make a theme park reservation.
Click here to go to the Link Tickets page and then enter the Ticket ID number on your tickets. Then you'll be ready to
make your park reservations! You can also call the
"Tickets" phone number listed on this webpage and have a Cast Member help you out.
Before your visit, you should download the
Disneyland Mobile App! It's the easiest way to access your tickets, place a mobile food order, find the park map, and check wait times for attractions. It's like having a guide right in your pocket! You can also chat with a Cast Member in the app if you have a question, which can be really helpful.
I hope this information helps you get your park reservations made so you're ready to go, Karen! Have a fantastic day in the parks!
Keep moving forward!
Amanda