Mickey in Front of Vintage Car; Mickey in costume
  • On Sep 12, 2025
    Elaun from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I bought 2 1-day park hopper tickets but we can no longer make it. I want to give the tickets away to a friend and their spouse. How do we change the name? I do not see a reassign option under "my tickets & passes".

    Hi Elaun! Welcome to planDisney! I love when fellow Washingtonians stop by.

    Thank you for your great question. I'm sorry to hear you can no longer make your upcoming visit to Disneyland Resort, but what a generous gift you'd be offering to your friends. That is so kind to share the magic with others! If your tickets are wholly unused, you may reach out to Guest Services to change the names either by giving the Tickets line a call or initiating a chat from the "Help" page on the Disneyland website. The help chat box hovers on the right-hand side of your screen and is a great resource to connect with a friendly Cast Member who can assist you. 

    Remember, you can also change your park reservation dates at any time, Elaun, if there's availability. You can do this in either the Disneyland app (from the ☰, select "Park Reservations" under Plan My Next Visit) or on the Disneyland website

    I hope this information has been helpful for you, Elaun, and you'll be rescheduling your plans to visit the Happiest Place on Earth very soon. The parks are so sparkly right now for the 70th Celebration! If you have any additional questions that come up, please don't hesitate to stop by again.

    Warmest wishes,
    McCayla
thumbnail image for McCayla

Meet the Panelist: McCayla, Washington

Hello from the Pacific Northwest! I'm McCayla, a wife and mom dreaming of adventure in the great wide somewhere, yet also completely content watching Toy Story from the couch. My love of Disneyland began as a little girl on Peter Pan's Flight and only grows with each visit. But even when I'm not physically at the Happiest Place on Earth, I truly feel that same joy when I can help others (YOU!) experience the magic of Disneyland Resort too.

Learn More About McCayla

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