• On Mar 12, 2022
    Kathleen from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a 6 day park hopper with fast pack upgrade I see no evidence I have fast pack or lightening lane How can I be sure I have this We are staying at the riviera Thanks

    Hi Kathleen! Thanks for stopping by planDisney with your question!

    Disney's Riviera Resort is an absolutely stunning hotel that has all the top-notch amenities that you could ask for. I haven't stayed there personally, but I have toured the grounds and eaten at various dining locations within the resort. The theming is spot-on gives you a great sense of what staying somewhere along the Italian Riviera may feel like. Having the Disney Skyliner station steps away from the resort makes travel to a couple of the parks and resorts as easy as could be. Plus, it's one of the most fun ways to get from place to place. It's an attraction all by itself!

    A six-day ticket with the Park Hopper Option added on is the perfect length of stay to do everything you hope to. Having this option will allow you to visit multiple parks within the same day. Being on the Disney Skyliner path, you can very easily start your day at Disney's Hollywood Studios, fly back in the afternoon for a mid-day pool break, then head to EPCOT for the evening festivities. It opens up a lot of options for you to be flexible with your time and not be at the mercy of a bus every time. 

    The new service that essentially took the place of the old FastPass system is Disney Genie+. By purchasing Disney Genie+, you will be able to book times to ride select attractions without having to wait in the standby queue. Depending on how you purchased your tickets, you should have been given the option to add on Disney Genie+ for your entire length of stay. You'll want to make sure you created a My Disney Experience account and have downloaded the My Disney Experience App. Here you can link your tickets, make park reservations, view your resort hotel, and make any Disney Genie+ selections. On each of your parks days, you will need to log on to the app to make your first selection starting at 7 AM. 

    To ensure that you made this add-on purchase, I would suggest looking back at your confirmation emails. It should state that Disney Genie+ was purchased along with your park tickets. You can also give the Existing Tickets line a call and speak to a Cast Member to confirm your purchase. They are always more than happy to assist and get you ready for your arrival day. 

    Kathleen, have an amazing time on your upcoming Riviera Resort stay! You have picked a great location to be right in the middle of the magic!

    See ya real soon!
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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