Dad and Daughter in front of Cinderella Castle
  • On Mar 12, 2021
    Jorge from SC Asked

    bought 6 5 day hopper Military Salute exchange certificates in 2020 was told i can use them until sep of 2021. but how am i supposed to reserve a spot for tickets if these aren't really tickets? i already took leave to go to the park in April

    Hey there, Jorge!

    Thanks for stopping by planDisney, I’ll be happy to help get your tickets linked so that you can make your park reservations. I would first like to begin with a huge thank you, from my military family to yours. “Thank You!”. Now, let’s get to planning.

    On the back of your Exchange Certificate, you should see a series of numbers and letters. You will use that combination of letters and numbers to link your tickets to your My Disney Experience account. Once linked, you will then be able to make your park reservations. 

    Once you arrive at the Walt Disney World Resort, you will then need to stop at Guest Relations, outside of the parks, to swap your Exchange Certificate for a hard ticket. Don’t forget your military ID! A Cast Member will need your military ID and the Exchange Certificates to complete the swap. 

    Jorge, I hope this helps answer your question. Please let us know if there’s anything else we can help with.

    See ya real soon!
    -Shantel 
     
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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