Hey there, Jorge!
Thanks for stopping by planDisney, I’ll be happy to help get your
tickets linked so that you can
make your park reservations. I would first like to begin with a huge thank you, from my military family to yours. “Thank You!”. Now, let’s get to planning.
On the back of your
Exchange Certificate, you should see a series of numbers and letters. You will use that combination of letters and numbers to link your tickets to your
My Disney Experience account. Once linked, you will then be able to make your park reservations.
Once you arrive at the Walt Disney World Resort, you will then need to stop at
Guest Relations, outside of the parks, to swap your Exchange Certificate for a
hard ticket. Don’t forget your military ID! A Cast Member will need your military ID and the Exchange Certificates to complete the swap.
Jorge, I hope this helps answer your question. Please
let us know if there’s anything else we can help with.
See ya real soon!
-Shantel