• On Jan 31, 2021
    Jim from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought 4 day Disneyland passes on Feb 10,2020 and they expired Jan 12, 2021. We didn't use them because the parks closed before we could take our trip. Would it be possible to get the expiration dates changed on these already purchased tickets?

    Thank you for taking the time to visit us at planDisney, Jim. I’m so sorry to hear that the pandemic had derailed your trip to the Disneyland Resort. Like so many people, our family had to postpone several trips as well, including my daughter’s high school graduation trip to the Tokyo Disney Resort. (Someday when international travel is unrestricted and safe again, we will definitely make that trip and cross it off our Disney bucket list!)

    Hakuna Matata about the 4-day park tickets you have already purchased, Jim. According to Disneyland Resort’s latest updates, your wholly unused, non-promotional multi-day passes that expired on January 12, 2021 will now have the expiration date extended to December 16, 2021. The tickets will expire 13 days after its first use or on December 16, 2021, whichever comes first. Prior to Disneyland Resort theme parks reopen, your ticket’s expiration date will be updated. Should you have additional questions, you can also contact Ticket Services at (714) 781-4636 and a friendly Cast Member will gladly assist you.

    As this pandemic situation is constantly evolving, so are the updates and changes to park operations. To help you stay updated (like when Disneyland Park and Disney California Adventure Park may reopen), be sure to visit Disneyland.com or Disney Parks Blog periodically. 

    I truly hope The Happiest Place on Earth will open its gates one day soon; we sure can use some Disney magic during these difficult times. Jim, if you have further questions, please do not hesitate to visit us again at planDisney. We are all EARS!

    Have a magical day,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

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