Mom and daughter shopping; Minnie Mouse Hat; Minnie Mouse Merchandise
  • Oct 28, 2023
    Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a couple of items at Disney springs and ask them to ship them to Colorado. How do I track these items? Thank you

    Hi there, and welcome to planDisney!

    I was so happy to see your question today because it involves two of my favorite things, Walt Disney World Resort and shopping!  I could spend hours wandering around all of the shops at Walt Disney World Resort, especially in Disney Springs.  I usually pick up a few souvenirs to remind me of my happy place on each of my Walt Disney World Resort visits.  While most of these items are small and easy to pack for my trip back home, sometimes I just don't have room in my luggage for my purchases.  Luckily, it's easy to have Walt Disney World Resort merchandise shipped to your home.

    When you spoke to a Cast Member about shipping your purchases to your home, you should have received a carbon copy of your receipt.  This receipt should have all of the information you need to track your packages, including the name of the delivery service (usually either FedEx or UPS).  You can visit the delivery service's website and enter the tracking number found on your carbon copy receipt in order to track your package.

    If you can't find your receipt or you have any other problems with the tracking information for your purchases, you can call the Help Center phone number for "My Past Walt Disney World Visit."  The friendly Help Center Cast Members should be able to help you locate the tracking information for your items.

    I hope that this information is helpful and that you're soon enjoying the items that you purchased at Disney Springs.  When it comes time to plan your next visit to Walt Disney World Resort, I hope you'll come back to planDisney with any questions that you might have.  See ya real soon!

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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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