Disneyland Resort Holidays
  • On Aug 29, 2022
    Mona from SK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Bought Canadian pass tickets in March 2020, haven’t been able to use when fo they expire

    Hello and welcome to planDisney, Mona!

    Thank you kindly for your great patience and I apologize for the inconvenience regarding your existing Canadian promotion Disneyland Resort theme park tickets with these unprecedented events and circumstances. Let's see what we can do to get you to the Disneyland Resort as soon as possible!

    Mona, I too, was in the same position with my existing Canadian promotion theme park tickets and what I did was contact Disneyland Resort – Tickets to discuss my situation and receive a favourable resolution from a knowledgeable and helpful Cast Member. At this time, the policy for unused, existing promotional 2020 Canada Resident Tickets is that “the expiration date will be extended to December 15, 2022, and that the ticket will expire 13 days after first use or December 15, 2022, whichever occurs first” (subject to change). Please keep this date in mind when speaking with the Cast Member, and if you cannot visit the Disneyland Resort this year, please let them know so they can guide you accordingly.

    Mona, once your Disneyland Resort theme park ticket matter is resolved, and you have a date in mind, please sign into your Disney account to link your theme park tickets and secure your Theme Park Reservations by accessing My Disneyland planning, selecting Tickets and Reservation Details and then select the Make Park Reservations button in the “If you’ve already purchased a ticket:” option. Theme Park Reservations are required at this time.

    If you will be using the value of your existing theme park ticket towards new tickets, consider saving time in lines for attractions that offer the Lightning Lane entrance by purchasing the Disney Genie+ Service during your ticket purchase, or you are welcome to purchase the service as soon as you enter a theme park via the Disneyland Mobile App.

    If you purchase the Disney Genie+ Service, you will enjoy unlimited digital downloads of Disney PhotoPass Service photos including Magic Shots from your day.

    Take a look at the current Disneyland Resort - Special Offers & Discounts to see if any are of interest to you this year - can you imagine visiting the Disneyland Resort during the Holiday Season?

    It was my pleasure and great honour assisting a fellow Canadian Disney fan, Mona. Please stop by to ask me for any other first-hand tips in preparation for your visit to the Disneyland Resort.

    You've Got a Friend in Me!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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