• On Jun 10, 2021
    Mary from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Bought Boo Bash tickets yesterday & successfully linked tickets to my account. Cast member stated I would receive a confirmation email which I haven’t received. He stated I would need to bring my credit card and email to Will Call. Is this required?

    Hi there, Mary! Welcome to planDisney, and boo to you!

    Every time I help a Guest with their tickets to Disney After Hours Boo Bash, my kiddos yell about how jealous they are. This all-new Halloween event looks like so much frightful fun, with all the grim grinning ghosts out to socialize! You're going to be right in the middle of it all!

    I reached out to a Cast Member, who said that if your Disney After Hours Boo Bash tickets are successfully linked to each Guest's My Disney Experience account, you should be able to head straight to the tapstiles and scan your MagicBand or admission card. If you would like to pick up physical event tickets (for example, if you don't already have a MagicBand or admission card), you will need to make a stop at Will Call. Regardless, be sure you have your credit card and confirmation email or number with you in case there's an issue. I have run into issues with special event tickets in the past, and it's been easy to pull up my confirmation email on my phone and share the correct information with a Cast Member so they can sort it out with a quick "bibbidi bobbidi boo!"

    As for that confirmation email, I'm hoping it has since shown up in your email account. It's my understanding that some ghoulies got into the system on the day ticket sales opened, and some confirmation emails were taking 24 hours to materialize. If you still don't have the email, be sure to check your junk or spam folders. You may call the Help Desk Cast Members at (407) 939-4357 if you would like help locating or requesting a new email.

    I hope you have a spook-tacular time at the Disney After Hours Boo Bash, Mary! As we get closer to the event, keep an eye on the Disney Parks Blog for news about the party. I can't wait to see what creatively creepy treats and macabre merchandise they come up with this Halloween! I know I'll be singing "what's this? What's this?!" when I start to see photos of all the fun.

    Have the best time, and a magical vacation,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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