Girl at Disneyworld
  • On Jan 14, 2024
    Cynthia from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought our AP’s awhile ago and have not activated them yet. They are showing on the my Disney experience app. Do we need to go to member services to have them activated or can we go to a park entrance and they’ll just work?

    Hi there, Cynthia!

    Thanks for stopping by planDisney with your question. I find that life always feels a bit more magical when I have an active Walt Disney World Resort Annual Pass in my wallet, so I'm excited to welcome you to the Passholder family! Although the pass is listed in your My Disney Experience mobile app, you will still need to verify your identity in order for it to become active. You can do this by presenting the digital pass in your My Disney Experience app along with a government-issued photo ID at any theme park ticket window in addition to the Disney Ticket Center at Disney Springs. Once you have done this, you will all be set to head into the middle of the magic. 

    Did you know that your Annual Pass is so much more than theme park tickets? As a Passholder, you will have access to complimentary theme park parking, discounts on select merchandise, dining, events, and entertainment, as well as Passholder-exclusive limited-time offerings. Don't forget that Annual Passholders are currently required to make theme park reservations (with the exception of good-to-go days) prior to their visit, but with the return of all-day park hopping, you shouldn't have trouble vising your desired theme park pending capacity. 

    I hope this was helpful and that you have a magical year as an Annual Passholder. Don't hesitate to drop back by with any additional questions you may have!

    Cheers to 2024,
    Lizzie
thumbnail image for Lizzie

Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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