Mom and Child wearing Magic Bands
  • On Jan 24, 2025
    Kelly from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought an annual pass for my mother through my disney app. How does she link that to her own disney app? It won't let her just scan the pass and add

    Hey Kelly, welcome to planDisney!

    It looks like your visit is coming up soon so let’s get your mom’s Annual Pass situated. As long as an Annual Pass has not been activated, it can be reassigned.  In your My Disney Experience app, click the ≡ symbol at the bottom right of the screen. Then select the “My Tickets & Passes” tile. This page will show you the tickets you purchased or tickets associated with Guests from your Family & Friends List. Scroll to find the Annual Pass intended for your mom, and under the pass there should be an option to “Reassign Ticket.” You need to have your mom connected through your Family & Friends List for her name to be listed as an option. 

    You can also complete this process on the Walt Disney World website. Once you log in, visit “My Plans” and scroll down to “My Plans, Reservations and Tickets.” Select “Tickets, Passes & Memory Maker” then find the ticket you’d like to reassign to your mom. 

    If you purchased a Florida Resident Annual Pass and your mom is not a Florida Resident, you will not be able to reassign it to her. If she is a Florida Resident, she may need to visit a Guest Relations window to provide proof of Florida Residency before she can use the ticket. 

    If you’re unable to complete the ticket reassignment on your own, I recommend calling the number listed here under “Annual Passholders” for assistance from a Cast Member. I suggest having some information about your mom’s account on hand, such as the e-mail associated with her My Disney account. 

    I hope I helped get you on the right track, Kelly. Thinking of visiting Disney World with my mom reminded me that Galentine’s Day is coming up, and Disney Parks Blog recently shared an article with lots of ideas on how to celebrate Galentine’s Day at home. Maybe you and your mom can grab a sweet treat to share and enjoy some “gal” time in the parks together! If you have any more questions, come back and see us at planDisney

    Kaitlin
thumbnail image for Kaitlin

Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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