Cinderella Castle Detail
  • On Apr 9, 2022
    Jenna from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought an annual pass in June of 2019 and have never activated it. I have a stay planned for May 16-20 and would like to start using my annual pass. What is the process to activate it?

    Hiya, Jenna! Welcome to planDisney, and welcome to the club! Being a Walt Disney World Annual Passholder is so magical! 

    How exciting that you will be at The Most Magical Place on Earth next month! You are so lucky to have an annual pass because sales are paused for out-of-state guests at this time. When you arrive at the theme park on the first day, you will need to visit Guest Services at the front entrance of the theme park. They will activate the annual pass for you and you will receive a card that serves as your annual pass. You will present this along with your photo ID when you are making merchandise purchases or dining at select table service locations. Your annual pass will be active from the first day of use and will expire 365 days later. 

    You should also be able to see your annual pass under "Tickets and Passes" when using the My Disney Experience app. If you make a purchase using the My Disney Experience app and your annual pass discount is eligible, it will be applied. My favorite way to use my annual pass discount is on merchandise and there's a great time-saving feature for this when you use the app! At select stores around the Walt Disney World Resort, you can shop, scan, pay, and go! When you open the My Disney Experience app, tap the plus sign at the bottom and select "Shop in Store." Next, you will see a list of participating stores. Select the store and start scanning the items you wish to purchase. When you are ready to check out, enter your payment method and your annual pass discount will be applied. After your checkout is complete, you will receive a code to show the cast member at the store exit. Once at the exit, you can bag the items and be on your way to enjoying more time in the theme parks!

    As you are planning, be sure to check out The World's Most Magical Celebration happening now! There are so many fun things to see and do. If you have any additional questions before your arrival, please visit us again at planDisney. We're always happy to help! 


thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

Related Video

  • thumbnail image for Top Thrills at Walt Disney World Resort

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.