A joyful family riding Tiana's Bayou Adventure at Magic Kingdom. They laugh and scream as they plunge down the thrilling drop.
  • On Aug 23, 2025
    Hannah from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My booking window is open, but it says I am ineligible for Lightning Lane Multi Pass for Magic Kingdom on August 31st. Please help! What did i do wrong?

    Hi Hannah! Welcome back to planDisney!

    Oh boy! Your Walt Disney World vacation is right around the corner! With only a few days left until you arrive, I'm sure you are ready to create magical memories with your loved ones! Let's dive into your question and help you get set for an unforgettable trip.

    I'm sorry to hear you are having trouble booking Lightning Lane Multi Pass for your stay. If you are staying in a Disney Resort hotel, you should be able to begin purchasing this service now for each day of your trip (up to 14 days). If you are having trouble with a particular day, you can try to back out of the system and log back in. There may have been a glitch that did not allow you to follow through with your purchase. If you are still having trouble, you can always call the App and MagicBand Support line to speak to a Cast Member for assistance. They will be able to pull up your account and see what may be causing the issue.

    The Magic Kingdom is the perfect place to utilize Lightning Lane Multi Pass. With countless attractions that use this service, you'll have the opportunity to bypass the standby queue and have minimal wait times. This will allow you to see and do more around the park on this day!

    Hannah, while these issues happen at times, rest assured that they will be resolved. I hope you have a magical time during your stay! Stop back and see us again at planDisney!

    See ya real soon!
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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