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  • On Jan 9, 2020
    Julia from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, since booking, my son has been diagnosed with Crohn’s Disease. He has a lot of symptoms at the moment, including needing urgent frequent lengthy trips to the bathroom. We thought about cancelling but wonder whether he would be considered for a DAS?

    Hi, Julia!  Thanks for bringing your question to the Disney Parks Moms Panel.

    I'm so sorry to hear that your son has been struggling with Crohn's Disease.  I know that traveling with someone who has any type of medical condition or special needs can seem overwhelming, but sometimes a family vacation can be a great distraction from the difficulties you are facing.  My son has autism, so I can tell you from personal experience that the Walt Disney World Resort goes above and beyond to accommodate all types of medical conditions and disabilities.

    When I visit the Walt Disney World theme parks with my son, we use Disability Access Service (DAS).  Disability Access Service is intended for guests whose disability or medical condition prevents them from waiting in a typical queue environment.  It sounds to me like this would likely be an appropriate accommodation for your son as well, but if you have any questions or concerns about it, you are welcome to contact Disability Services.

    If you plan to use Disability Access Service during your visit, you will want to head to Guest Relations with your entire party when you arrive at one of the theme parks.  You will need to tell the Guest Relations Cast Members a little bit about your son's needs, and if they agree that Disability Access Service is the right fit for your son, they will need to take a photo of him and scan the MagicBands or admission cards of everyone in your group.

    Once that is set up, you can speak to a Cast Member at the entrance to an attraction that your son wishes to experience.  The Cast Member will scan one of your MagicBands or admission cards and give you a return time based on that attraction's current standby wait.  Your group may return any time after that and access the attraction using the FastPass+ queue.  So rather than standing in the queue, you may use your wait time to visit the restroom and care for any other medical needs that your son might have.  Once you have experienced one attraction, you may request a return time for another ride.  You may also use Disability Access Service along with your FastPass+ selections.

    I hope that this information helps to ease your mind about traveling with your son, and if you have any additional questions, please visit us again.  Wishing you a magical Walt Disney World Resort vacation!
    Samantha
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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