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  • On May 19, 2023
    Brenda from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When booking a resort and putting down a deposit, if need to cancel, do we get the deposit back?

    Hiya, Brenda and welcome to planDisney the most magical place on the internet to get your Disney vacation questions answered. I love how flexible Walt Disney World Resort is with vacation planning. There are two general types of Disney Resort hotel reservations: Room-only hotel reservations and hotels included with a Disney Vacation Package. Both have deposits but they have different deposit refund policies. 

    •  Room-only reservation deposits are fully refundable without penalty up until five days before check-in. Cancellation with less than 5 days will forfeit the first night’s room rate.  
    •  Vacation Package deposits are fully refundable up to 30 days prior to check-in. From Day 2-29 days before check-in, the penalty is $200 (price subject to change). Cancelling the day before or the day of check-in the Guest will be penalized for the entire Vacation Package.
    • The Vacation Package terms and conditions will give you deeper detail.
    • Please be aware that policy can change so be sure to stay updated on the details of your specific package.

    planDisney Pro Tip: If an issue arises with your reservation and it is within the window where you would need to forfeit a deposit, call and discuss the issue with a Cast Member or the agent used to book your reservation. There may be other options available at the time. A little politeness goes a long way. 

    Brenda, I hope this information I’d helpful. Please write me back directly if you have any follow-up questions. 

    Enjoy making many Magical Memories. 
    ~Jason

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Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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