Disney Hotel Cheyenne Meet and Greet
  • On Jul 7, 2025
    Melissa from Cardiff Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have a booking at the Hotel Cheyenne next year and am wondering if I would be able to order something for delivery to the hotel that I can only purchase in France. Also, if there are any restrictions on what can be delivered/from where? Thanks!

    Hi Melissa and bienvenue to planDisney!

    How exciting that you'll be visiting Disneyland Paris next year. 2026 is set to be a big year for Disneyland Paris with the highly anticipated opening of World of Frozen, taking place at some point during the year and at the same time, Walt Disney Studios Park will be renamed Disney Adventure World. I would definitely recommend keeping an eye on the Disney Parks Blog and the Disneyland Paris social media channels in the run up to your trip for more information and an opening date announcement - fingers crossed it'll be before you arrive.

    Going back to your question, Melissa, although I have stayed at Hotel Cheyenne many times over the years, I have never attempted to have anything delivered there.

    I reached out to the hotel directly with your question and was informed that it is indeed possible to receive packages at the hotel. However, you need to make sure that it will arrive during your stay and that it is not too big and/or heavy. They also advised as your arrival date is in 2026, to contact them nearer the time, so that they can confirm the exact delivery address of the hotel.

    My best advice to you would be to contact the hotel directly using the following email address:- DLP.CHY.CONCIERGERIE@disney.com. That way you will be able to discuss, in detail, what the contents of the package are, if the item is acceptable for delivery to the hotel and if so, what address details you will need for delivery.

    I hope that this information has been of help. Please do feel free to re-visit us, here at planDisney, if we can be of any further assistance with the planning of your trip.

    Wishing you a magical holiday filled with memories which will last a lifetime!

    Emma
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Meet the Panelist: Emma, United Kingdom

Hi! I'm Emma, a wife, mum of two, and lover of all things Disney! I am very proud to be representing the UK on the panel and can't wait to help other families, particularly international visitors, to plan their trips to the Walt Disney World Resort as well as helping them to create some lifelong, magical memories. Learn More About Emma

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