Family with Mickey and Minnie
  • On Feb 17, 2023
    Beverly from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When booking a good neighbour and Disneyland/California Adventure park tickets package, is there a cancellation period? I am looking for the cancellation and reservation change policies.

    Hi there, Beverly!

    Thanks so much for stopping by planDisney with your question about Good Neighbor Hotel vacation packages. It looks like you'll be arriving at The Happiest Place on Earth in just a few short months - are you counting down the days yet!? There are so many exciting happenings taking place during the Disney100 Celebration at Disneyland Resort. The long-awaited "Magic Happens" Parade has returned to Disneyland Park, and World of Color - ONE delights Guests of all ages at Disney California Adventure Park!

    Beverly, after researching the available options, I booked a Good Neighbor Hotel vacation package for my family last summer. While we did end up taking the trip (and having an incredible time), I did familiarize myself with the cancellation and modification policies ahead of time. The confirmation email you received at the time of booking should include the terms and conditions of your vacation package. According to these terms and conditions, you can cancel or modify your vacation package up to 30 days before your arrival date without penalty (minus cancellation fees assessed by third party hotels, if applicable). For cancellations made between five and 30 days before arrival, you'll be assessed a $200 cancellation fee per package and issued a refund minus any cancellation fees assessed by third party hotels. For cancellations made up to four days before arrival, you'll be assessed the full cost of the vacation package. If changes are made to the original booking (for example, a change in dates), the new booking will be subject to current pricing at the time the new reservation is made. Please note that Good Neighbor Hotels may not permit changes in certain situations. To cancel or change a vacation package, you can reach out to the friendly Cast Members at the Vacation Packages phone line for assistance.

    I hope you're able to keep your plans to visit Disneyland Resort this summer, Beverly. Mickey's Toontown is set to reopen on March 19, 2023, and you won't want to miss checking out the adorable new details! Plus, won't you want to take a spin on Mickey & Minnie's Runaway Railway in its inaugural year? Wherever your adventures take you, I'm wishing you a magical and memorable time, Beverly! If you have additional planning questions, feel free to stop back by planDisney again anytime - we're all ears!

    See ya real soon,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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