Giraffe at Kilimanjaro Safari
  • On Oct 12, 2022
    Marc from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I booked the Wild Africa Tour at Animal Kingdom today, over the phone with a cast member for December, got a Confirmation number after payment, I don't see the reservation reflected in MyDisney Experience app. Shouldn't it be there?

    Hiya Marc - welcome to planDisney!

    Thanks for stopping by with your question. I'm so excited to hEAR about your upcoming visit to the Walt Disney World Resort! You'll be here during the holiday season and the 50th Anniversary Celebration - get ready to make some magical memories!

    Wild Africa Trek is one of my all-time favorite experiences at Walt Disney World Resort. I'm not going to give away any spoilers, but just know that you've made a GREAT choice! It's the perfect mix of adventure, relaxation, education, and magic!

    I'll be honest, Marc, sometimes reservations for experiences like this from the Enchanting Extras Collection aren't able to be formally linked to your plans within your My Disney Experience account. You can always call 407-939-4357 to speak with a My Disney Experience Cast Member for assistance to see if your reservation can be linked, but I don't recall my last Wild Africa Trek experience being linked to my account.

    Instead, what I usually do for these experiences is create a Note in My Plans to remind me of when the experience is and where I need to be. It's quite easy - just log in to your My Disney Experience account online, and click on My Plans. From there, scroll down and click on the blue Add More Plans button and then select Notes. You'll be able to select the date and start time of your reservation, and the location, and can even use the Description box to include your confirmation number or other important information. In the Subject field, you'd want to put something easy to remember, like "Wild Africa Trek" - this is what will show prominently in your My Plans area in the app for that day!

    I hope this information is helpful as you continue planning for your upcoming vacation! If you need to take a break after your adventure, I highly recommend stopping by the Nomad Lounge at Disney's Animal Kingdom Theme Park. It's just a short walk from the Wild Africa Trek, and has a great selection of unique food and beverages, plus amazing outdoor seating on the covered deck!

    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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