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  • On Jun 25, 2020
    Elisabeth from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We booked our WDW vacation yesterday & yesterday there was a button available to make a payment towards our vacation and today I went in to make a payment and the button is gone now. I looked up some advice google and moms panel etc but not there?

    Hi Elisabeth,

    Welcome to the Disney Parks Moms Panel! 

    First, let me say that I just did my best dance move because you have booked a reservation for the Walt Disney World Resort! I just made a reservation for 2021 also and my family was beyond excited. Like you, I do not see a payment button on that reservation. This has happened to me in the past and, when it has, I have called to make a payment on our vacation package. The number to call should be located in your My Disney Experience account under account details with that reservation - try calling 407-934-7639.

    As you made your reservation, I hope that you reviewed the new information related to the Disney Park Pass system. If you have not done so already, make your park pass reservations for each day that you plan to visit the parks. Given that the parks may be operating at limited capacity, those park reservations are critical. To make those reservations for your party, be sure that your resort hotel confirmation and theme park tickets are linked in My Disney Experience and that you have everyone connected in your My Family & Friends list. 

    Elisabeth keep your eye on all operational updates including the resort hotel updates and parks and tickets information paying close attention to entertainment and experiences availability. Also follow the Disney Parks Blog - they are posting updates to help us all plan our next Incredible adventures as we head back to a world of magic. My girls have been helping with our planning and saving their money for souvenirs. Doing so helps us to make sure we stick to the budget!

    Sending pixie dust as you plan!

    Magic and Memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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