Hi there, Tammy. Thank you for bringing your question to planDisney. I am sorry you need to cancel your package with the
Walt Disney World Travel Company. I hope you get to visit the Most Magical Place on Earth real soon.
My best recommendation is to
speak with one of the Disney Experts, with your booking reference ready, about your specific situation, but I want to give you a heads-up about what you may expect. First, you may be asked to confirm the cancellation in writing (by emailing disneytraveluk@disneyonline.com). My understanding from the
Terms and Conditions is that cancellation fees are likely. For example, any penalties from cancelled airline tickets. The amount due will depend on your unique circumstances, so I'm afraid I cannot be more specific about your case.
Perhaps a trip amendment or modification is a possibility for you? I have always found the Cast Members helpful and knowledgeable, and they may be able to work out a solution that works best for everyone. I'm sending all my pixie-dusted wishes that you can find the perfect resolution!
Tammy, I am sorry again that I'm not bringing brighter news to you! I would love to help if I can, so please feel free to pop back here at any point, Louise.