• On Sep 6, 2021
    Douglas from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have booked a vacation plan for November of 2022 but due to a medical issue with one of my children I am needing to cancel those plans. i did purchase the travel insurance what are the consequences of doing so.

    Hello, Douglas and thanks for bringing your question to planDisney.

    Douglas, I’m sorry to hear that you will need to cancel your Walt Disney World Resort vacation package but hope that I can help make the process smooth and easy.

    First, you can take a look at the full cancellation and change policy HERE, but since your vacation was not scheduled until 2022, you would be able to receive a full refund (minus any third party fees) as you would be more than 30 days from your date of check-in. If you booked directly through Disney, you can cancel your trip by logging into your My Disney Experience account or calling (407) 934-7639. If you booked your vacation package through a travel agent, you'll want to reach out to that person to cancel.

    Douglas, I hope this information is helpful and gives you a little peace of mind during a difficult time. If you have any additional questions or find yourself wanting to reschedule your trip for sometime in the future, come on back to planDisney where we would be happy to assist you.


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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

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