Hiya Renee,
Welcome to planDisney! Thank you so much for bringing your question to us panelists. I am happy to help you troubleshoot making a payment on your Walt Disney World Vacation (if you are eligible to do so).
I have one simple question to determine if you are eligible to make payments towards your vacation. Did you book a room-only reservation for a Walt Disney World Resort Collection Hotel? If you booked your resort stay separately from your Theme Park Tickets (i.e., not a
Walt Disney World Resort Vacation Package), you would be unable to make payments towards your vacation. In this circumstance, you need to wait to pay off your final remaining balance when you check in to your resort hotel in July. This is often the spot I am in when I visit Walt Disney World Resort. Through
budgeting with Disney Gift Cards, I've found that I can create my own "payment plan" that gives me the freedom to pay for my vacation in a way that works best for me.
Now, if you did book a Walt Disney World Vacation Package, you would be able to make payments using
My Disney Experience online or by calling a Cast Member at (407)-939-4357. Just make sure that the Vacation Package is linked through My Disney Experience first, and then you will see an option to make a payment under "My Plans."
One other caveat to paying online for a Walt Disney World Vacation Package; did you book a Vacation Package but did so through a travel agent? If so, you will need to contact them to make payments instead of using My Disney Experience.
Hopefully, I was able to help you troubleshoot making payments for the Most Magical Place on Earth. Please come back and see us if there is anything else we can help with!
Happy Planning,
Ashley F.