• On Apr 8, 2022
    Daysha from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a vacation package through WDW website. I booked a Disney Springs resort, and 2 day park hopper tickets. I have my confirmation number for my package but now I am unable to book park reservations? Can someone please help me

    Hi Daysha,

    Welcome to planDisney and thank you for your question!

    It’s exciting to hear that you’ll be staying at a Disney Springs Resort hotel. That means you’ll be right around the corner from some amazing shopping and food. If you’re looking for Disney souvenirs, make sure to spend some time in World of Disney, which has a huge selection of items for every age group!

    Since you have your confirmation number, the next step will be linking your package in the My Disney Experience mobile app. Once signed in, from the home screen, click the three lines in the lower right-hand corner. Scroll to the bottom and click “Link to Account”, select “Link Tickets or Passes”, and under “Ticket or Pass”, you will be able to add your confirmation number. Once the confirmation number is entered, your party’s tickets should come up under “Tickets and Passes". If for some reason it doesn’t work, you can always speak with a Cast Member at the Existing Tickets help desk for further help.

    Now that your tickets are linked, you should be able to book your Disney Park Pass reservations. Remember that each person in your party needs a reservation for each day they want to head into the Theme Parks. Once you book the reservations, that will be one thing off your checklist and you’ll be one step closer to the magic!

    I hope this “Bit By Bryanna” is helpful as you prepare for your trip later this year. If you have any other vacation or planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

    Bryanna
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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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