Hello and welcome to
planDisney, Santanna! Thank you for visiting and bringing us your question.
I'm thrilled you have a trip planned to the
Disneyland Resort this year. This is an exciting and festive time to visit the Theme Parks.
Halloween Time is here, and the
Holidays are right around the corner!
Regarding your question, because you have purchased a
Vacation Package through a third party, you will need to reach out to them directly for help with your package. In this situation, they are the best person to contact. I apologize if this is not the news you were expecting. I hope you can receive the necessary assistance with your package so that you can enjoy the Disneyland Resort and all that it has to offer.
Santanna, please don't hesitate to visit us again so we may help you with your Disney vacation planning questions. We are always available!
Your Pal,
Alejandra