Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On May 21, 2011
    Cassondra from IA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We booked our vacation online and i did request a refrigerator does this guarantee one? My son has a medication that has to be refrigerated so it is a must for us during our stay. We are staying at All Stars Movie resort. Thanks!

    Hi Cassondra!

    My family also has medication that has to be kept cold.  I put in my requests ahead of time and most of the time it works, but once it a while it doesn't.  I recommend mentioning it to the Cast Member at check-in and of course, once you get to the room, if it's not there, call the Front Desk immediately.  Disney has done a great job delivering a refrigerator pretty fast to our room on those occasions where it wasn't there right away.

    Good luck and write back if you have any more questions!
thumbnail image for Bernie

Meet the Panelist: Bernie, Maryland

I am an engineer with NASA with prior Air Force service. My wife and I have two boys, ages 13 and 8. At home, I'm known as the "Disney Guy" and I've enjoyed helping guests plan their Walt Disney World, Disney Cruise Line, and Disneyland vacations. Learn More About Bernie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.