A joyful family riding Tiana's Bayou Adventure at Magic Kingdom. They laugh and scream as they plunge down the thrilling drop.
  • On May 13, 2025
    Tawana from DC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a vacation and I need to make a payment. But I can't find it

    Welcome to planDisney, Tawana! Thanks so much for stopping by with your question. I’m thrilled to hear you’re planning a Walt Disney World Resort vacation, a magical adventure awaits! You’re sure to make memories that will last a lifetime.

    Once your vacation is booked, making a payment is quick and easy through the My Disney Experience website or app. 

    First, log into the My Disney Experience account you used to make your reservation, either on the website or through the mobile app. On the website, hover over “My Disney Experience” at the top of the page and click on “My Plans.” In the app, tap the menu (three lines on the bottom right), then select “My Plans” or “My Resort,” depending on your booking type. Your reservation details should appear under “My Plans, Reservations and Tickets.” There, you’ll see an option to Make a Payment. Just follow the prompts to complete the process.

    If you’ve booked a vacation package, your final payment is typically due 30 days before arrival. For room-only reservations, the remaining balance is usually paid at check-in. If you don’t see your reservation or the payment option, or just prefer a little extra help, you can always reach out to Disney’s Guest Services directly for assistance.

    Tawana, I hope this helps you get everything set up for your magical adventure at Walt Disney World Resort! Thank you for visiting planDisney, and have a pixie dusted day!

    Kay
thumbnail image for Kay

Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

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