Mom And Daughter Resort Room
  • On Feb 5, 2012
    Kayla from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We booked our vacation about a month ago through Disney. I thought we would be getting some information in the mail (brochures, etc.). Do you know when/if we should be getting this through the mail? Thanks!

    Hi there, Kayla and congrats on booking your vacation to Walt Disney World!  June is gonna be here soon and before you know it, you'll be headed to sunny Florida on the adventure of a lifetime!  Receiving mail communication from Walt Disney World prior to your vacation can be really exciting!!! 

    The Walt Disney Travel Company sends out a "welcome" kit about 2 weeks prior to your arrival date!  This fun envelope will contain lots of information about your upcoming vacation including your resort check-in / check-out information, dining plan details, special events, and may even contain a coupon or two along with some souvenir luggage tags!

    If you have signed up to travel from the airport on Disney's Magical Express coach, you will also be receiving a package containing the special yellow tags you will need to affix to your luggage prior to traveling to Walt Disney World along with your Magical Express transfer vouchers.  This envelope will also contain the details about Magical Express Service, confirming the date and time you will arrive at Orlando International Airport.  This packet usually arrives about a month prior to your arrival date.

    If you have not received anything prior to 2 weeks before your vacation, you can call (407)WDISNEY and a friendly guest relations cast member will be able to help!

    In the meantime, keep an eye on that mailbox... one of these days it will be filled with Pixie Dust!!!  I am always happy to answer your Disney vacation planning questions, so should you think of anything else, please don't hesitate to write back!  -Amanda F.
thumbnail image for Amanda

Meet the Panelist: Amanda, California

Greetings from California! I am here to help make your visit to the Disney Parks as pixie-dusted as possible! As a regular to both Disneyland and Walt Disney World, I am ready to put my coast-to-coast Disney Parks knowledge to work for YOU! Learn More About Amanda

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.