Mom and Dad planning vacation
  • On Mar 7, 2022
    Ashley from MS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just booked a vacation and the email I received said my travel documents would be sent to an address that is incorrect. How may I change this? I cannot find a place online to do this.

    Hi Ashley, and welcome to planDisney!

    First, congratulations on your upcoming Walt Disney World Resort vacation! You are about to embark on so much fun; it will create beautiful memories for you and your family. 

    I have had a similar occurrence happen where I needed to change my address within My Disney Experience because of a typo on my part. The good news is that you can make the address changes within your My Disney Experience account.

    To make the change to your address:
    * Log into your My Disney Experience account and go to your profile.
    * Click “Account Settings” there; you will find your personal information. If you scroll down a bit, you will see your Billing and Shipping address listed.
    * Click “Edit” and make the necessary changes and click “Save Address” and “Done.”

    In the meantime, all of your vacation plans are located within your My Disney Experience account, so you will still have access to your theme park tickets and your resort.

    In addition, to be safe, I recommend calling Disney Resort Hotel Reservations at (407)939-1936 (when you get the chance) to see if they can resend your documents to the correct address. 

    We are here to help if you need us for anything else. 

    Have a magical time!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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