Movie Night
  • On Jan 11, 2023
    Ella from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked the unlimited photo pkg for our upcoming cruise. When I view the itinerary it shows the onboard activity but has ($0.00) beside the occupants name I attached to the booking. The excursions I booked show the actual cost. Did I book it correctly?

    Hello there, Ella! Welcome aboard planDisney. It's great to have you with us! 

    You are just days away from your Disney Cruise! I can't wait for you to step onboard and for your adventure at sea to begin. You'll come home with some incredible memories and photos to cherish forever!

    If you do see the photo package that you booked listed in your plans under Onboard Activities, you have reserved the photo package properly. If you'd like additional confirmation from a Cast Member that can access your reservation, I recommend that you reach out to an agent via the Disney Cruise Line chat feature on the website. If you don't see the option for "Live Chat" pop up from the help page, try using a different browser. 

    While onboard, you can begin downloading photos from your Unlimited Digital Package onto your device. You will also be able to download the photos after returning home, but you must do so on a laptop or desktop. You can stop by and speak to the Crew Members nearby the photography kiosks if you have more questions. They will be happy to assist you!

    With a Disney Cruise so soon, I bet you are all smiles! It was my pleasure to help you today, and I hope you return to planDisney any time you have questions. My pals and I would love to see you again. 

    Bon Voyage!


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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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