• On Aug 28, 2016
    Karen from Worcs Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've booked ultimate Disney tickets & have to collect from will call locations, can I collect from Disney springs or just one of the park ticket centres? There are 8 in group can I collect everyone's tickets or does everyone need to collect with ID?

    Hi Karen,

    When booking your Disney's Ultimate Tickets, you should have received an e-mail confirmation which included instructions on how to print your e-ticket barcode(s) which you will need to present along with a photo ID, at any of the will call windows located at each of the four Disney Theme Parks or Disney Springs.

    Strictly speaking, a photo ID is required for each Guest who will be collecting a ticket. If it were me, I would take them all, just to be on the safe side and to avoid a wasted journey. 

    If you wanted to double check the exact requirements with a Cast Member prior to your arrival, I'd recommend calling the Walt Disney Travel Company here in the UK on freephone 0800 16 90 730.

    Wishing you a magical holiday filled with memories which will last a lifetime!

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Meet the Panelist: Emma, United Kingdom

Hi! I'm Emma from England and I love all things Disney. I am very proud to be representing England on the panel and can't wait to help other families, especially international visitors, to plan their trips to the Walt Disney World Resort and create some lifelong magical memories. Learn More About Emma

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