Mom And Daughter; Magic Kingdom; Cinderella's Castle; AA; Mickey Balloon
  • On Jun 11, 2011
    Julie Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked our trip over the phone today and received a confirmation number. I am not able to access my reservations on-line and am frustrated. I know that I am doing something wrong. I tried to book it online but system was down. Restaurants seemed booked.

    Hi Julie!

         Take a deep breath, take a sip of coffee and smile!  I apologize that the system is down; however, I am sure that is only temporary.  If you booked your own reservation directly through Disney and NOT through a Travel Agent, you WILL be able to pull up your reservation online.  It may take 24 hours for you to be able to access it, so don't give up hope! 

           I would try calling 1-407-WDW-DINE, give them your confirmation number and have them make your dining "ressies" for ya.  You can always change or cancel them, but I would try and make them ASAP.  Also, people cancel their dining reservations all of the time and you never know what might pop up! 

    Much pixie dust,

    Jackie S.
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Meet the Panelist: Jackie, Louisiana

Yes, I'm the one behind you in the grocery store checkout line. You know, the one that lets you know why you simply HAVE to stay on property and laughs when you say that you are going to visit Disney World AND Epcot... Yes, that crazy lady is me! Learn More About Jackie

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