• On Mar 5, 2021
    Hannah from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a trip in November at a Disney Resort with park tickets included. Will I receive documents in the mail? I remember years ago getting cute personalized folders with our vacation details inside. If so, when will I receive those?

    Hello Hannah and welcome to planDisney! 

    Hannah, I’m thrilled to see you’ll be coming back to the Walt Disney World Resort. Since it sounds like it’s been a few years since your last visit, you’re bound to feel like Jasmine discovering A Whole New World when you arrive. From my new favorite attraction at Disney’s Hollywood Studios: Mickey & Minnie’s Runaway Railway to the 50th Anniversary celebrations that will be in full swing for your trip, there is no better time to visit the Most Magical Place on Earth! 

    Hannah in regards to the Magical mail from your previous trip, I can only think of the famous Walt Disney quote when he said, “we keep moving forward, opening up new doors and doing new things, because we’re curious… and curiosity keeps leading us down new paths.” This is especially evident in Disney’s commitment to embracing technology and conservation. While many of the mailings that we enjoyed now only live on in memories, I’m excited by the additions to My Disney Experience (especially in the Mobile App) and how easy it now is to scan a MagicBand, order lunch or even unlock your Disney Resort Hotel room from your smartphone! 

    Hannah, before you jump on your Magic Carpet, please take a few moments and read about the new features that are available to streamline your vacation. From your desktop, laptop, tablet or smartphone you should be able to see all of your tickets, plans and dining reservations. I’ll also point you to this question asked by another guest about having paper maps delivered prior to her trip in case this would help in your planning. 

    Hannah, as you are inching closer and closer to your trip, my fellow panelists and I hope to see you here again at planDisney with any other questions you might have. Like the Genie, we love to make wishes into a reality. 

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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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