Matterhorn mountain peak with waterfall and alpine trees
  • On Apr 23, 2026
    Natalie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked my trip to Disneyland through Costco with park hopper tickets, Pixar hotel reservation and lightning lane. I’ve linked my tickets and my hotel reservation to the app but I don’t understand how to make sure I have lightning lane access.

    Hey there Natalie,

    Welcome to planDisney and thanks so much for your question! It looks like your trip to the Happiest Place on Earth is coming up in just a few short weeks - how exciting! Have you started counting down the days yet? 

    There are a few different ways that you can check whether Lightning Lane Multi Pass was added to your ticket. My preferred method is to check in the Disneyland Resort mobile app. When in the app, tap the menu button (the three horizontal lines) then select "My Tickets & Passes." In this screen, you should see your ticket and you should see "Ticket Includes: Lightning Lane Multi Pass" just above the barcode. 

    If you're not seeing it there then I would double check the purchase confirmation you received. Third party vendors may handle this is various different ways, but when you purchase theme park tickets directly from the Disneyland resort website, you receive a purchase confirmation email which would also show the Lightning Lane Multi Pass line item.

    In the event that you don't see it there either, then I would recommend you reach out directly to the customer support line for where you purchased it. If it ended up not getting added at the point of purchase, you'll need to wait until you scan your ticket to enter a park on the first day of your visit. After you do that, then you'll be able to open the Disneyland Resort mobile app and will see a green banner at the top of the home screen that will walk you through the purchase process.

    Thanks again for stopping by with your question, Natalie! I hope you have a wonderful time on your upcoming visit and I'm happy to hear that you'll get to utilize the Lightning Lane Multi Pass during your trip! It will add so much more flexibility.

    Have a Magical Day,
    Greg
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two young kiddos, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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