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  • On Apr 4, 2019
    Jenny Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    we have booked a trip to Disney world hotel for 5 days I'm trying to sort out magic bands but I'm having no will not let me order bands.I thought u got bands included if u are staying at a Disney hotel please help me we are going on 1st may

    Hi Jenny! Welcome to the Disney Parks Moms Panel.

    I am very excited to see that your holiday is just a few weeks away. The countdown is on! You are correct that you will receive MagicBands as part of your Disney Resort hotel reservation. These can be customised in advance, with your choice of colour, and the addition of your name (or a pseudonym) on the inside of the band, but this has to be completed by one month prior to your trip, so you are just a little too late to do this. Also, for International Guests the MagicBands will not be shipped to your home address but will be waiting for you at your Disney Resort hotel when you check-in. You will receive your MagicBands in the standard gray colour, and you can use them to unlock the door of your Disney Resort hotel room, to enter theme and water parks (as your park ticket details are stored on them), check in at FastPass+ entrances, connect Disney PhotoPass images to your account and charge food and merchandise purchases to your Disney Resort hotel room. If you wish to personalise your MagicBands, you can buy small accessories that attach to the strap, or you could purchase one of the many different special designs of MagicBands in various shops around Walt Disney World, and have your Front Desk Cast Member link all your details to your new bands. You can see many of these limited edition designs at and you could order them to be delivered to your Disney Resort hotel so you can could link them to your My Disney Experience account when you arrive.

    Please come back and visit us if you have any further questions. We will be happy to help you plan your magical holiday to Walt Disney World. ~ Sue
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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of the 2012 Walt Disney World Moms Panel. I love visiting Walt Disney World and I look forward to answering your questions when you are planning your magical vacation to Walt Disney World. Learn More About Susan

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