Family in queue at GOTG - Guardians of the Galaxy
  • On Jul 27, 2022
    Charles from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I had booked a trip to Disney for April 2020 but we had to cancel. I have a credit for park tickets. Where can I find that?

    Hi Charles, and welcome to planDisney!

    I am so sorry you had to cancel your April 2020 Walt Disney World Resort vacation. I know that might have been a tough time, but I see another vacation may be on the horizon.

    The good news is that you still have access to the value of the theme park tickets you purchased, so I recommend calling (407) 566-4985 so that a Cast Member can provide you with the details associated with the tickets you purchased. Your new dates and theme park ticket options will determine how much more you may or may not owe. Once you have obtained your new tickets, they will be linked to your My Disney Experience account, so you can make your theme park reservations using the Disney Park Pass Reservation System

    Please return if you have additional questions; we are happy to help you plan for your upcoming visit!

    Have a magical time!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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