• On Jun 27, 2021
    Kevin from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I booked tickets but wasnt aware about park reservations and the parks I would want to visit arent available now on my dates. How can I cancel and get refund? Or what should i do? Its urgent

    Hello, Kevin!

    Thank you for stopping by and asking planDisney this question about Disneyland Resort tickets. I’m sorry to hear that you were unable to make a theme park reservation for the dates you wanted.

    Disneyland Resort theme park tickets are actually non-refundable and can’t be canceled once you’ve agreed to the terms and conditions during your purchase and proceeded with completing the transaction. However, you can keep the tickets for a future visit because even after they expire, the amount paid for an unused ticket can always be applied toward the purchase of a new, valid ticket! If you’d still like to explore the possibility of a refund due to your travel limitations, please call (714) 781-4636 to chat with a Cast Member about the details of your situation. You can also stop by a Main Entrance Ticket Booth in the Esplanade between the two theme parks while you’re in the area if that’s convenient for you.

    I hope this information helps resolve your problem, Kevin. Please feel free to write back to planDisney with any other questions you may have. 

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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